Jacob loves cherry pie! We have Aldi near us that we love shopping at and one of his favorite pick is the cherry pies. They are .39 cents compared for .99 cents at the other stores. They are one of his favorite treats but he recently said he noticed that many of them don't have glaze like the package shows. After bringing it up several times he said he wanted to contact the store to let them know that they were selling a product that doesn't measure up to the picture on the package. I thought it would be a good lesson for him to see what that process is like. We emailed the company late Wednesday evening on Aldi's main website. By the time I woke up in the morning I had an email to let me know that they were sorry for the disappointment and were forwarding our email onto the company that makes the pies. By lunch on Thursday we had a call from the manufacturer of the pies. She assured me that each one is frosted however that over time the frosting absorbs into the dough. She told me she was going to go pull some fresh pies off the line and ship them to him! By Friday at lunch the pies arrived with a T-shirt from the company. It was a fun surprise and a great lesson. The pies do have frosting and Jacob said they were the best pies ever!
Saturday, July 2, 2011
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I love this! What a fun experience for Jacob! And yay to the company! Both companies, actually!
ReplyDeleteKelly
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